Instructions for registering for Rakuten Mobile family plans

This article will guide you on how to use Rakuten Mobile's Family Program (actually, a group of friends will do), including how to create and join a group.

What is a Family plan?

Rakuten Mobile's Family Optimization Program allows family members to join a group to receive monthly discounts. Each member of the group will receive a 110 yen (including tax) discount per month on their service bill. This program applies to both voice and data plans.

Eligibility requirements

• Group representative: Must be 18 years of age or older and currently using a Rakuten voice or data plan.

• Group members: Must have the same last name as the group representative (this requirement has now been removed, so friends can invite each other to the group freely ^^).

• Number of members: Maximum 20 subscribers (including the representative).

• Each user: Can only join one family group.

Registration steps

*Even if you join/cancel a group membership midway, you will still receive a 100 yen discount (110 yen including tax) on your usage for that month (payable the following month).

1. Create a family group

2. Invite other subscribers to join the group.

3. That subscriber accepted the invitation and officially became a member of the group.

Step 1. Create a family group.

The representative creates a group in the My Rakuten Mobile app and shares the group invitation link with family members. Your family can then join the group via the invitation link.

• Group creation is only available to users of the Rakuten Strongest Plan or Rakuten Strongest Plan (data).

• You cannot create a new group if you are already a member of another group.

• Each group has only one representative.

• Each person can only create one group.

Access the My Rakuten Mobile website or app.

Click on " Create Group " on the app's home page .

Select the phone number you want to add to the group and click onグループを作成する - "Create group".

Group created successfully.

When you see the messageグループが作成されました！ - "Group has been created!", the group creation is complete. You can add people to the group you created by sharing the invitation link with them.

Step 2. Join the family group by invitation from someone else.

• Starting April 10, 2024, the Family Program is open to relatives, same-sex partners, and couples living together (or even friends).

• A subscriber who is already in one group cannot join another group.

Click on the link shared to you by the group owner.

Select the phone number you want to add to the group and tap "Join group".

Joined the group successfully.

When you see the messageグループに参加しました- "Group joined", your group joining is complete.